Our items are handmade in-house and we aim to process your order within 1-4 working days. If you need to receive your order urgently, let us know at firstname.lastname@example.org and we see what we can do.
Anekdot ships orders worldwide. We are not responsible for any custom tax from your country. Delivery cost will be charged in addition and will be displayed in the ‘Total Cost’.
Orders within Germany are sent with 1st class standard delivery or Recorded Delivery (Track and Signed). All International orders are sent International Track and Signed. Please note that we are not responsible for lost or damaged packages.
If you are not fully satisfied with your purchase we will offer a refund or exchange. Please contact us on email@example.com. Quote on the subject “I wish to exchange/return my item” and include your name, surname, item name and delivery address. Also let us know what is the main reason of your return.
In order to receive a refund or exchange you have to return the item to us within 14 days of receipt (21 days for non-EU customers), unless we have notified you otherwise. Items must be unworn and in its original condition with all garment tags still attached. We will issue a full refund or exchange on receipt, excluding the original delivery charge.
1. For hygiene reasons panties and swim bottoms will arrive sealed. The sealing thread still need to be attached if sending them back to us.
2. The item is your responsibility until it reaches us. Therefore we strongly recommend that you send by a recorded or tracked method that insures you for the value of goods.
3. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
4. No return on sale items.
120 49 Berlin
Anekdot accepts payments made by Visa, MasterCard and PayPal accounts. PayPal charge a fee for using their service.